Revolving door - Client Service The Salem Group Employee Review

2.0
Jul 20, 2014
Recommend
CEO approval
Business Outlook

Pros

I liked how they invested in technology to stay current. Their Best Practices were very effective and helped to deliver excellent client service to maintain long lasting relationships.

Cons

It is impossible to move up in the company for most .There is a revolving door with lots of turnover. Those who have made it to upper management and have been there a long time are puppets to the owners. There are a lot of corporate politics with big egos, and I suggest one stay below the radar. With client service managers, it is not uncommon for corporate to have private investigators following them in the field to make sure they are doing what they say they are doing. I know, it is hard to believe, but it is true. Raises were never given and exceeding goals was never good enough for corporate.

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The Salem Group Response
12y
First and foremost I would like to offer you the opportunity to personally speak to our Executive Team regarding any discrepancies you may have regarding all aspects of our business, both past and present. Since you are a current employee, you are invited to meet confidentially with Senior Management at your earliest convenience. At Salem, we firmly believe in an open door policy and would love to have a conversation with you about what specifically you feel we could be doing better. It also seems as though you have been misinformed about Salem “having private investigators following” people in the field. Also, it is safe to say that we have an internal staff with an average tenure of 9 years and growing - many of our staff members have been with us upwards of 10 years or more. Communication is key in a successful working relationship and I would love for you to reach out to us directly in order to successfully work together in the future.

Explore other reviews about The Salem Group

5.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Spent many years here. Executive leadership is committed to success and loyal to their people. Highly recommend The Salem Group

Cons

No cons really. The staffing industry is not for everyone

3.0
May 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- some great staff, knowledgeable and helpful - easy timesheet submissions - overall easy hiring process

Cons

- not all staff are great, some are rude and lack respect - not many opportunities outside of the one they reached out to you about

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