employer cover photo
employer logo
employer logo

The Stepping Stones Group

Engaged Employer

Misleading Cheerleading management - Client Service Coordinator (CSC) The Stepping Stones Group Employee Review

2.0
Aug 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Genuinely nice people, seems like a good company!

Cons

Also the nice people! too nice. Everyone grins & bears it, while every day is “Happy whatever-day-of-the-week it is!!!” tastes like Prozac. The constant rah-rah / cheerleading noises coming from management -despite not hitting goals- gets old real fast. There’s no urgency to help employees proactively get better, just “hit your dials” and “let us know if you need anything!” So lazy. The commission structure and sales-type incentives are nonexistent. No contests, no fun money being offered up. Do not expect more than “prizes” like cookies and tshirts, or $20 to Amazon, after you’ve busted your butt and uncovered 10+ new opportunities that week- bc recruiters can hardly fill the positions that are uncovered. And unless your job orders take priority, you won’t see a DIME until they do fill. This is essentially saying the opportunities you uncover are worthless until they are able to actually close them. There is currently no way of attributing CSC’s efforts in their CRM. Everyone else has this. Except Sales Coordinators, who have to manually keep track of all their own contributions in excel and by double-triple checking to see if their orders were filled. woohoo! Honestly it feels like they designed this position to purposefully neglect it. Legacy AE’s are too busy with their own territories to bother with any type of mentoring — and why would they? they’re cozy. Management’s philosophy on time-management consists of endless morning meetings all week and then collective scratching of heads when goal isn’t hit by Friday afternoon- AND THATS when they expect everyone to start working harder! Lol (example- Friday - 4:45PM - gchat: “alright team, let’s have an impromptu meeting to see who’s still paying attention!”) SMH It’s no wonder, with all these recent mergers and acquisitions boosting their stock portfolio, this company has lost what little soul it had. They’re actively trying to get bought out and it shows.

Explore other reviews about The Stepping Stones Group

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

* Amazing and supportive recruiter * Incredible perks: stipends for professional development, wellness and licensing * W-2 * Highly supportive * Few documentation requirements * Efficient invoicing * Excellent effort to keep you in same district

Cons

* There's no central hub for all of Stepping Stones online resources. It's hard to keep track of where to find various resources, even when bookmarked.

avatar
The Stepping Stones Group Response
6d
Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with your recruiter, our support, and the benefits available to our clinicians. We also appreciate your feedback regarding resource organization and are always looking for ways to make tools and information easier to access. We’re grateful to have you as part of The Stepping Stones Group!
3.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

You will work alongside many people who have a passion for special education services, whether you are a provider, admin or recruiter.

Cons

Frequent shifts in the management framework and structure over the last few years. Communication across teams is sometimes met with roadblocks.

See reviews by: Helpful|Rating|Date|All