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The Tile Shop, Inc.

Engaged Employer

Overworked and Underpaid - Design/Sales Consultant The Tile Shop, Inc. Employee Review

2.0
Jul 16, 2011
Recommend
CEO approval
Business Outlook

Pros

Helping customers create designs for their home can be fun and intrinsically rewarding if interior design is something that interests you. A lot of down time on the job. No cap on how much money you can earn through commission. Good sales experience for recent college graduates as an entry-level opportunity. Great employee discount and excellent benefits (medical, dental, eye, 401K)

Cons

Work long hours, on your feet all day. Work EVERY weekend with one day off during the week, and you are lucky to get your one day off if you work in a low-traffic store because management pressures you to work extra hours to make sales quotas. Balancing your work and personal life is near impossible. If you don't make your quota, you owe the company money (if you work in a low-traffic store this is VERY common, and it is difficult to make any commission when you constantly owe the company. Expect to make minimum wage from your base salary and no commission in a low traffic store). There is a high turnover rate at The Tile Shop because of the long hours and minimal pay.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

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