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The Tile Shop, Inc.

Engaged Employer

Senior Design Associate - Senior Design Associate The Tile Shop, Inc. Employee Review

5.0
May 11, 2016
Recommend
CEO approval
Business Outlook

Pros

This is not a typical sales job, it allows for creativity and working with people to achieve their design goals. It's a great fit for anyone interested in design or home improvement and is an excellent way to get started in the industry. You can build relationships with contractors and your good customer service, attention to detail, follow up, and hard work drives repeat business and the potential for big sales. It's a fast paced environment with no two days the same. You get to work in a best-in-class showroom where you know keeping the store and vignettes clean only helps sell the product. There is a lot of opportunity for advancement, for making money, and the size and growth of the company means options for geographic mobility.

Cons

Just like other retail jobs, the only con is the long weekend hours but that only allows for more sales and making more money.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

1
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