employer cover photo
employer logo
employer logo

The Tile Shop, Inc.

Engaged Employer

Good Intentions but Misled - Sales Associate The Tile Shop, Inc. Employee Review

1.0
Jul 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Working with clients to create a beautiful room is a very fulfilling and fun activity but is very draining. Many of the people you work with are kind hearted but there are many people that are idiots.

Cons

Pay scales are a joke, Prepare to work 9-10 hour days 5-6 days a week. The company hires sales so each store has 1 sales person per $30,000 of estimated business. That means unless you are way ahead of the curve you are planned to make the minimum each check. $1000 paycheck for almost 100 hours of work. If you don't sell more than the minimum, you draw subsidy which you pay back in the future. It is a joke of a payscale for a modern business. In a store with 12 employees only two are making more than the minimum on a regular basis. Also, unless you are completely prepared to suckle at the teet of the company, prepare to have promotions offered and taken away. Drink the Kool-Aid or use this as a temporary job until you can find something real. Assistant Managers are required to sell $35,000 monthly in order to bonus, and if you want to get promoted to Assistant Manager you will need to have a 6 month average of $35,000 in sales along with having all your tests done. Then be prepared to be passed over for someone who is better at the social game than you.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

1
See reviews by: Helpful|Rating|Date|All