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The Tile Shop, Inc.

Engaged Employer

What a scam. Biggest pyramid scene ever. They expect you to work for free. - Assistant Manager The Tile Shop, Inc. Employee Review

1.0
Jul 30, 2016
Recommend
CEO approval
Business Outlook

Pros

None. There is nothing positive about this company. Run away as fast as you can. Don't drink the Koolaid. I wouldn't recommend this to anybody.

Cons

Where do I start. Their training program is a joke. They do nothing to help you and throw you to the wolves. Cut throat sales, be careful your competing within the company for sales and anybody can offer your customer a lower price to steal the sale and there is no consequences. If you can sell you can get away with anything you want. No quality control on all of their products. The customer is in charge of it. Get ready to loose money because of that too. They will steal from you, the company that is. They don't advertise or market their product. It is up to you to drive sales through the door. Oh and if you want to go to management expect to work for free for a couple of years doing the job before they are going to give you any sort of salary. If you're lucky enough to make it to the manager position they are going to hit you with everything they possibly can to insure that they don't have to pay you your bonus. There is constant turn over.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

1
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