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The Tile Shop, Inc.

Engaged Employer

Its a - Design/Sales Consultant The Tile Shop, Inc. Employee Review

3.0
Dec 2, 2012
Recommend
CEO approval
Business Outlook

Pros

Basically money is the best thing about this job. When sales are good you can make a lot of money, however, slower months are impossible to survive. If you are a hard worker and a good seller than you can move up the corporate ladder.

Cons

You work at least 45-50hrs a week - 6 days a week. The job is physically demanding. No one buys just one bag of thinset or mud for a project, so if you are loading up a customer you wind up lifting an average of 200lbs of setting materials alone. While they promote from within, if you don't want to manage a store there is no other options for good employees. Because the salary is 100% commission based, you need to constantly watch co-workers and your own assistant manager and manager sales numbers to make sure they are not stealing sales. There is definitely a cutthroat attitude that is not for the feint of heart.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

1
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