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The Tile Shop, Inc.

Engaged Employer

negative experience as Tile Shop sales associate - Sales Associate The Tile Shop, Inc. Employee Review

2.0
Nov 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Can learn about the tile industry through the Tile Shop knowledge base.

Cons

1. Product line has poor to medium quality. Inventory is often on long lead times that negate sales opportunities. 2. Management and their compensation policies are punitive and promote a combative, competitive team atmosphere. 3. You are not provided any chairs to sit in to provide follow up or related required sales tasks and services. The only time you are permitted to sit is when you are with customers. 4.Tile Shops are self clean facilities. That means you clean public toilet rooms! 5. You are expected to load, fork lift material since warehouse people only work minimum daytime shift and even then you are expected to perform their duties (tile counts, manual help, etc.)

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

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