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The Tile Shop, Inc.

Engaged Employer

There is no Leadership/ Integrity in Store Managers. - Sales Professional/Design Consultant The Tile Shop, Inc. Employee Review

1.0
Jun 13, 2014
Recommend
CEO approval
Business Outlook

Pros

The Sales staff across the company seems to be willing to offer a helping hand if you need it Its a cut and dry business Often there are changes to prices and product design

Cons

If you value your time Consider the following: They will hand you a commission structure however the paychecks are constantly incorrect (good luck with trying to calculate your paycheck) There is no job security Hypocrisy withing store management (often a trickle down system) On average you will be working 55 hours a week (200-220 hours a month) There is no compensation for labor (i.e. you will be moving a lot of tile and are expected to dress in button down and a tie.. or more formal) Management only cares for compensating themselves as you will understand if you make it through a few months of employment. Too many employees per shift. Although there is a formal way to secure your sales it is rare for these SOP's to be followed (as management would rather ignore these issues)

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

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