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The Tile Shop, Inc.

Engaged Employer

Sketchy Business - Design/Sales Consultant The Tile Shop, Inc. Employee Review

2.0
Jun 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The potential of making a lot of money is there as long as you are in a wealthy area. The product you are selling is something you can stand behind.

Cons

It is very easy for older employees to snake sales from newer employees. Depending on the store, the environment on the sales floor can be very intense. There is a lot of favoritism played from regional supervisors/managers. The tile you sell is a quality product, but it is WAY overpriced. It is hard for a customer to take you seriously when you are capable of giving them an 80% discount on advertised pricing--the markup is insane.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

1
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