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The Tile Shop, Inc.

Engaged Employer

Don't apply if you have even a shred of dignity - Anonymous employee The Tile Shop, Inc. Employee Review

1.0
Jul 11, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company amazingly does nothing right

Cons

Low base pay, which is a recoverable draw. This job is 100% commission. Required to work 55+ hours including 11 on Saturday at my store, 6 days a week. All successful sales reps are shady thieves who are accomplished at lying and stealing sales from other reps. My own manager stole my sales. In the year I was there, almost every person got fired or quit, including the managers, they get fired a lot. They will fire you for no reason if they don't like you or don't want you there. Little to no training. About 40% of their stone tile is out of stock. On the rare chance it's in stock, all of the accessories are out of stock. It's like trying to sell a car while being out of stock of wheels, seats, and half the motor. You have to tell clients their tile might be available in about three months. Poor benefits. Less than zero job security. The management team is a frat house, preferring 20-30 year old white males only. Because they only care about money, they promote good sales reps, not people who are good managers. The company cares only about making money completely devoid of any good business practices. If you're a depraved money grubbing, back stabbing, thief, they'd love to have you!

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

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