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The Tile Shop, Inc.

Engaged Employer

Warning!!! - Store Manager The Tile Shop, Inc. Employee Review

1.0
Aug 18, 2014
Recommend
CEO approval
Business Outlook

Pros

You will appreciate your next job.

Cons

Horrible pay, they lie to get you to work for them then they keep making promises to keep you hanging on. They never pay what they owe. Lot's of pressure to make sales but most of the products are a back ordered. When you do make a sale they don't pay you until the order is picked up and many orders cancel because the product never comes in or when it does it is damaged. Daily verbal abuse and high pressure to sell. 90% of the employees have drug and alcohol abuse problems, the company does have a drug policy but no one has ever been tested because they can't afford to fire the entire management including corporate. Promotion is not based on performance, heavy favoritism shown to white male homosexuals. Don't work for this company if you have an morals or ethics. Regional manager is an idiot and threatens daily to fire you if you don't meet quotas.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

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