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The Tile Shop, Inc.

Engaged Employer

Long hours for pay ranging from OK to terrible. - Design/Sales Consultant The Tile Shop, Inc. Employee Review

2.0
Aug 28, 2014
Recommend
CEO approval
Business Outlook

Pros

In boom times of the year when people are remodeling, there is plenty of money to be made. The culture is a mixture of professional and casual, probably leaning more towards casual. It is retail, so hours can be worked around generally, but mostly during the week. Expect to work all weekend. You will want to for the sake of your wallet.

Cons

There is pretty much nowhere to go except be an assistant or store manager. This means even more hours and more stress as these managers are constantly scrutinized on their store performance. The pay for a sales consultant is on a draw structure, so if you do not pull the commission amount of your draw, it is owed back to the company. If you can sell it's generally not an issue, but that being said you can only sell to who comes into your store. Slow store, horrible payday.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

1
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