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The Tile Shop, Inc.

Engaged Employer

RUN WHILE YOU CAN.... I wish I had taken these reviews more seriously before I accepted the job! - Design/Sales Consultant The Tile Shop, Inc. Employee Review

1.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The job they pitch to you at the interview sounds like a dream job. Designing spaces, selling the tile, educating customers is what they tell you about. Oh and Unlimited earning potential.... those things are all true.

Cons

You aren't given enough training to become successful. Most of the tile shop stores are understaffed, so your always going to be given more work than is reasonable. High stress environment In addition to designing and selling you have a never ending list of duties. You are expected to move heavy stock, lots and lots of cleaning, operate a forklift, load up customers cars with tile, etc. If you don't make your bi-monthly sales quota you have done all of the aforementioned work for absolutely free. (Subsidy and draw) You don't get paid until the merchandise leaves, and most often it's not readily available. Both of these things make it very hard to control your paychecks and get them consistent.

Explore other reviews about The Tile Shop, Inc.

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

There's a system to follow and it's an open ceiling to how much you can make.

Cons

The only con I came across over the years, is candidates lying on their resume's and wasn't willing to be coachable because they thought they knew everything.

1.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the floor staff are great people to work with.

Cons

The core issue here is a management culture that has completely decayed. It is an "old school" environment in the worst way possible—rigid, out of touch, and fueled by greed. There are blatant double standards where leadership expects total flexibility and "hustle" from staff, but offers zero support or fair treatment in return. The focus is entirely on the bottom line at the expense of employee morale. It feels like the company is stuck in a bygone era, refusing to modernize its approach to work-life balance or fair compensation. Career growth feels stagnant unless you fit into their specific "inner circle."

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