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The UPS Store

Part of UPS

Is this your company?

It is What you make it - Sales Associate The UPS Store Employee Review

3.0
Jul 24, 2025
Recommend
CEO approval
Business Outlook

Pros

I love my customers they make working here great. Upselling and commissions. Flexible scheduling. Family environment. I love face to face interactions vs call center.

Cons

The pay is horrible for retail. This is franchise store, so the owner is the one controlling the shots not UPS corporate so trying to move up is damn near impossible.

Explore other reviews about The UPS Store

5.0
Jul 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun Atmosphere, Great work environment, flexible

Cons

Customer Service can sometimes be rough

2.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Due to understaffing, certain staff gets more hours. Decent enough pay compared to other companies, if you're patient enough (several years later) you can finally move up. You'll do decently if you're put under a decent manager.

Cons

Always understaffed and managers say we are "overstaffed", managers can influence raises to some degree by what they say and their employee biases, etc.

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