Good Times at the YMCA - Customer Service Representative The Y (YMCA) Employee Review

5.0
Aug 25, 2009
Recommend
CEO approval
Business Outlook

Pros

Fun, lively atmosphere. Lots of multi-tasking which made things interesting. Fairly easy work. TIme passes by quickly since there is so much work to do.

Cons

Mean, angry customers constantly complaining about petty things. Outdated computer systems. Cleaning and picking up towels in locker rooms. Smelly.

Explore other reviews about The Y (YMCA)

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent opportunities to connect with folks from different backgrounds, communities, etc. Wonderful opportunities to learn, and continue to learn important skills such life saving skills. Opportunities to help people in the community. Lasting impact on people for a lifetime

Cons

Inconsistency, favoritism, constant change no one can keep up with, no empathy, no respect, no communication, toxic work environment, enabling the behavior of others while requiring regular trainings on work place harassment and actions that don’t match the company mission of healthy mind body and spirit.

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