Friendly Customer Focused Group - Fitness Instructor The Y (YMCA) Employee Review

5.0
Nov 5, 2009
Recommend
CEO approval
Business Outlook

Pros

They are very dedicated to customer satisfaction and offer mandatory customer service training for all employees. They offer fun company meetings to help build teams & employee relationships.

Cons

The salary at YMCA is very low, but probably comparible to other non-profit groups. The opportunity for advancement is limited. In the past there was regular communication from the top facility manager to every employee, since the new manager took over there is much less.

Explore other reviews about The Y (YMCA)

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Interview Process and great place to work

Cons

Nothing that comes to mind

3.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent opportunities to connect with folks from different backgrounds, communities, etc. Wonderful opportunities to learn, and continue to learn important skills such life saving skills. Opportunities to help people in the community. Lasting impact on people for a lifetime

Cons

Inconsistency, favoritism, constant change no one can keep up with, no empathy, no respect, no communication, toxic work environment, enabling the behavior of others while requiring regular trainings on work place harassment and actions that don’t match the company mission of healthy mind body and spirit.

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