Pros
Overall TheKey is a great company. The values and pillars really speak to me and I see our new CEO and other upper level leadership working hard to practice what we preach so to speak. Lower level staff is high quality and my peers, both on my team and across different departments, are almost always extremely capable and proficient in what they do. This speaks volumes about the great work the recruiters are doing to pad our organization with amazing workers. Base pay is great and the flexibility is good too. Extremely responsive and supportive staff in IT and HRIS.
Cons
Some middle management is unmonitored and unregulated. There is a lack of training for most teams so we often are teaching ourselves, there is a major lack of retention so people are constantly being terminated or leaving teams due to toxic management, and overall there is just an unfortunate lack of awareness from upper level on how some of the corporate teams are being managed. Job security doesn’t exist here. I live in constant fear that I’m next up to be laid off. Consistency is lacking. One month we’re being told we’re profitable and growing next month there are rumors of hiring freezes and RIFs.