Pros
Mission-driven work with the potential to make a meaningful impact on clients and their families. Some incredibly talented individuals at the ground level who are passionate and hardworking. Flexibility in certain roles, depending on your manager.
Cons
Out-of-touch sales leadership: Senior leadership is far removed from the day-to-day realities of sales teams and local market challenges. Decisions are often made without consulting or considering input from those actually doing the work. Blatant favoritism: Promotions and opportunities are consistently funneled to a small, favored group regardless of performance or qualifications. This erodes morale and fosters resentment. Culture of bullying: Leadership—particularly at the regional and executive levels—often uses fear, intimidation, and public shaming as "motivational tools." Constructive feedback is rare; criticism is often personal and demoralizing. Lack of support: Expectations are sky-high, but the infrastructure and support systems are outdated or disjointed, leaving teams to fend for themselves while being micromanaged at the same time. High turnover: Unsurprisingly, this environment leads to constant turnover, which disrupts team cohesion and creates ongoing instability.