Would not recommend. - Therapist Third Way Center Employee Review

2.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Many of the people who work at TWC truly care for the kids. Senior staff have worked there for many years and are well versed in how to handle kids and can be good sources of information when it comes to kids.

Cons

There are no individual session times for you and your clients. If you are lucky, you could get 2 45 minute sessions in a week. Otherwise, this is milieu style therapy at best. Mostly, you will be running a household, managing domestic duties, telling kids not to do things, and enforcing rules. It's being a step-parent/mentor/babysitter and then a therapist. The therapist staff is split between veterans who have worked their way up the management chain by sticking around and brand new therapists who have no experience. Mental health workers are generally well-meaning people who are given way too much responsibility to manage the level of care that the clients require. They promote internally and the veteran staff are not necessarily qualified to manage others, let alone lead treatment. There are people in management positions who do not know how to formulate treatment plans nor how to write clinical notes. It's a political sort of set up and if you shake the right hands and keep the right secrets, you can make 50k a year without a license or the skills to get a job anywhere else. That is...if the boss likes you. The interactions between the staff can, (and did in the house I work in), include physical violence, verbal abuse, and contribute to an overall culture of unprofessionalism. The population being served brings plenty of hardships, the addition of staff "drama," truly impacts and adds to the difficulties the kids already come with. However, these issues are often under-addressed or left to fester because of the loyalty among long-term staff and the high turn over rate. They will not fire people. Not even people who egregiously disobey policy. Threats are commonly made though, and the commitment to gossip and closed door bashing of one another has surely drive people to quit. Kids will physically assault staff. It happens frequently. Kids will use illegal drugs in the facilities, steal from one another and staff, and fight each other. Kids will call you names, disrespect you, and will not trust you. If you invest, you can make a difference. But, the environment, culture, and lack of support within the company will make the job of helping the kids that much more difficult.

Explore other reviews about Third Way Center

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The staff I work with is incredible, and I come to work every day excited for the next project!

Cons

There is always room for improvement.

1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Some co-workers were great. There are people that work at Third Way that legitimately do care about others and the kids - though were also stuck in a toxic culture/environment. The pay/benefits are also very good, but don't make up for the toxic work culture.

Cons

Working at Third Way Center was one of the most distressing professional experiences I have ever had. The organizational culture felt deeply shame-based and authoritarian. New graduates are often hired and encouraged to “work on themselves” and “identify blind spots,” which in practice frequently became public criticism in team meetings. Rather than fostering growth through strengths-based supervision and mentorship, feedback was often delivered in ways that felt punitive, personal, and shaming. In multiple meetings, deeply personal information from my past - which I had shared in confidence with supervisors and colleagues - was disclosed without my consent in group settings. This created an environment where vulnerability did not feel safe and was used against staff. Concerns I raised about the culture were routinely reframed as my “own issues” rather than being acknowledged as potential systemic problems and indicative of a toxic culture. This dynamic made it difficult to distinguish legitimate workplace concerns from internalized blame. Looking back, I can more clearly recognize the manipulation patterns at play. When I made the decision to resign, the environment escalated. I was called “selfish,” “dramatic,” and "dishonest" by supervisors and staff. During my departure, I was required to sit in a meeting with approximately 15 employees, where individuals went around the room sharing their disappointments and criticisms about me. The experience was public shaming than professional care or closure. I also observed similar treatment directed toward other employees. Shortly after I began, I witnessed a colleague subjected to comparable criticism in a group setting. I saw variations of this dynamic occur multiple times during my employment and experienced it myself on more than one occasion. After my resignation, two additional coworkers reached out to share that they had experienced similar patterns. From my perspective, this was not an isolated incident but part of a broader cultural pattern. The organization utilizes practices such as a “hot seat,” in which one staff member is intensely confronted by a group. While framed as growth-oriented, the approach was aggressive and psychologically unsafe. Disagreement or attempts to challenge decisions were commonly attributed to the individual’s unresolved personal issues, rather than considered as legitimate professional differences of opinion or valid concerns about organizational practices. Additionally, the model used to "treat" trauma was developed by the founder and to my knowledge and research, does not appear to be supported by established evidence-based research. This raises significant ethical concerns. The treatment approach toward youth often appeared heavily shame-driven, which seems to exacerbate trauma rather than support empowerment and healing. I am sharing this experience to warn other clinicians - especially those early in their careers - who may be considering employment here. In my view, the culture prioritizes conformity and shame-based tactics over psychological safety, ethical supervision, and evidence-based care. In a field where clinical support and self-care are essential, this environment did not feel safe or healthy. There are other workplaces that foster growth without fear of retaliation, and clinicians deserve environments where they feel respected, supported, and able to develop authentically.

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