The best Residential Treatment Facility to work for!! There is no other agency like it! - Mental Health Therapist Third Way Center Employee Review

4.0
May 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, experience, teamwork, amazing supervision, training, seeing change happen, working with families, continuity of care. 3 years ago today I got a call and accepted a position that I was completely and utterly afraid of but that I can now say has saved and changed my life. The work I have done on myself and my family along side teens having to face those same fears and heal has been the most extraordinary thing to witness and go through. The universe gave me this wonderful gift and I am forever grateful for that. My coworkers are my family and they truly see me. Something I’ve wanted my entire life. Cannot believe it’s been 3 years... excited to see what the future holds. Those who have struggled working at Third way are not able to look at the parallel process and that in helping these teens you are also helping yourself. This job is hard work and takes commitment but it’s the best clinical experience I have ever had. The company treats their employees with respect and the work you put in you also receive. Thirdway is a residential facility that truly looks at the whole picture. They are a hands off facility and don’t just look at the behaviors of the residents but actually do the therapy around why nothing has worked for these kids and why they keep acting out. Everyone is motivated to help these kids seek justice and it’s amazing process to be a part of.

Cons

Working with the most at risk youth is challenging and takes a lot of commitment and dedication

Explore other reviews about Third Way Center

5.0
May 12, 2025
Recommend
CEO approval
Business Outlook

Pros

The staff I work with is incredible, and I come to work every day excited for the next project!

Cons

There is always room for improvement.

1.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Some co-workers were great. There are people that work at Third Way that legitimately do care about others and the kids - though were also stuck in a toxic culture/environment. The pay/benefits are also very good, but don't make up for the toxic work culture.

Cons

Working at Third Way Center was one of the most distressing professional experiences I have ever had. The organizational culture felt deeply shame-based and authoritarian. New graduates are often hired and encouraged to “work on themselves” and “identify blind spots,” which in practice frequently became public criticism in team meetings. Rather than fostering growth through strengths-based supervision and mentorship, feedback was often delivered in ways that felt punitive, personal, and shaming. In multiple meetings, deeply personal information from my past - which I had shared in confidence with supervisors and colleagues - was disclosed without my consent in group settings. This created an environment where vulnerability did not feel safe and was used against staff. Concerns I raised about the culture were routinely reframed as my “own issues” rather than being acknowledged as potential systemic problems and indicative of a toxic culture. This dynamic made it difficult to distinguish legitimate workplace concerns from internalized blame. Looking back, I can more clearly recognize the manipulation patterns at play. When I made the decision to resign, the environment escalated. I was called “selfish,” “dramatic,” and "dishonest" by supervisors and staff. During my departure, I was required to sit in a meeting with approximately 15 employees, where individuals went around the room sharing their disappointments and criticisms about me. The experience was public shaming than professional care or closure. I also observed similar treatment directed toward other employees. Shortly after I began, I witnessed a colleague subjected to comparable criticism in a group setting. I saw variations of this dynamic occur multiple times during my employment and experienced it myself on more than one occasion. After my resignation, two additional coworkers reached out to share that they had experienced similar patterns. From my perspective, this was not an isolated incident but part of a broader cultural pattern. The organization utilizes practices such as a “hot seat,” in which one staff member is intensely confronted by a group. While framed as growth-oriented, the approach was aggressive and psychologically unsafe. Disagreement or attempts to challenge decisions were commonly attributed to the individual’s unresolved personal issues, rather than considered as legitimate professional differences of opinion or valid concerns about organizational practices. Additionally, the model used to "treat" trauma was developed by the founder and to my knowledge and research, does not appear to be supported by established evidence-based research. This raises significant ethical concerns. The treatment approach toward youth often appeared heavily shame-driven, which seems to exacerbate trauma rather than support empowerment and healing. I am sharing this experience to warn other clinicians - especially those early in their careers - who may be considering employment here. In my view, the culture prioritizes conformity and shame-based tactics over psychological safety, ethical supervision, and evidence-based care. In a field where clinical support and self-care are essential, this environment did not feel safe or healthy. There are other workplaces that foster growth without fear of retaliation, and clinicians deserve environments where they feel respected, supported, and able to develop authentically.

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