Does Thompson Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hotels employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Thompson Hotels. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Thompson Hotels?

50% of Thompson Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hotels 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Thompson Hotels?

Front Desk Agent (6) , Bartender (5) , Hostess (3) , Catering Manager (2) , Front Office Manager (2) , Manager (2) , Sales Coordinator (2) , Server (2) , Server/Bartender (2) , Server/Waiter (2)

What are the pros of working at Thompson Hotels according to real employee reviews?

"Great work culture and good benefits" ((in 5 reviews)); "Awesome coworkers" ((in 4 reviews)); "Flexible Hours" ((in 4 reviews)); "Good Pay" ((in 4 reviews)); "HR Team" ((in 3 reviews))

What are the cons of working at Thompson Hotels according to real employee reviews?

"Poor management, they don't know how to talk to you, they curse at you, you never get a thank you, constant tention!" ((in 12 reviews)); "Poor communication between supervisors and manager and even worst communication to house people." ((in 5 reviews)); "High Manager and Employee Turnover" ((in 3 reviews)); "No organized training for new employees." ((in 3 reviews))

What are the top reviewed Thompson Hotels locations?

New York , Chicago , Nashville , Hollywood , Seattle , Washington , Austin , Dallas , Los Angeles , Atlanta , Denver , Edison , Houston , San Antonio , Beverly Hills , Savannah , Hollywood, Los Angeles

Skip to content Skip to footer

Notifications

Thompson Hotels

Thompson Hotels reviews

Merger / De-merger Nightmare - Anonymous employee Thompson Hotels Employee Review

2.0

Feb 26, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Cool Boutique Hotel Perks like good parties, discounts and drinks.

Cons

Management kept changing over and over again, which made it terrible for the rest of us. Jobs were cut and long time valued people were smashed to the ground because JDV was coming in to cut costs.

Thompson Hotels Response

Thank you for taking the time to share your feedback. As we build a new era of one unified company, we’re committed to creating the best company together. It’s very important to us that all of our team members feel valued every day. With that in mind, we appreciate any further feedback so that we may better understand and address your concerns through our 100% anonymous survey: https://www.surveymonkey.com/r/glassdoorreview. Thank you again for sharing!

Explore other reviews about Thompson Hotels

5.0

Sep 25, 2025

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Great benefits Nice building Nice people Good pay

Cons

Employees pay for their own parking downtown. The company offers a partial reimbursement but it does not fully offset the expense.

2.0

May 28, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

Hyatt has amazing benefits, far above what other hotels and brands offer.

Cons

There were numerous HR complaints made against leadership, yet meaningful action was not taken until months after my departure. The culture placed excessive demands on staff, leading to severe burnout and low morale, with little regard for the impact on employees. The property also has a reputation locally for high turnover and a decline in customer service once contracts are signed. I would strongly encourage candidates to carefully consider other hotel brands before accepting a role here.

See reviews by: Helpful|Rating|Date|All

Jobs at Thompson Hotels

Overnight Houseperson

Housekeeper/Room Attendant

Houseperson- Housekeeping

Thompson Hotels reviews FAQs

Thompson Hotels reviews Thompson Hotels review

Thompson Hotels

Merger / De-merger Nightmare - Anonymous employee Thompson Hotels Employee Review

Explore other reviews about Thompson Hotels

Jobs at Thompson Hotels

Thompson Hotels reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at Thompson Hotels

Thompson Hotels reviews FAQs