Does Thompson Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Thompson Hotels employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Thompson Hotels. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Thompson Hotels?

50% of Thompson Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Thompson Hotels 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Thompson Hotels?

Front Desk Agent (6) , Bartender (5) , Hostess (3) , Catering Manager (2) , Front Office Manager (2) , Manager (2) , Sales Coordinator (2) , Server (2) , Server/Bartender (2) , Server/Waiter (2)

What are the pros of working at Thompson Hotels according to real employee reviews?

"Great work culture and good benefits" ((in 5 reviews)); "Awesome coworkers" ((in 4 reviews)); "Good Pay" ((in 4 reviews)); "Great team" ((in 4 reviews)); "Flexible Hours" ((in 3 reviews))

What are the cons of working at Thompson Hotels according to real employee reviews?

"Poor management, they don't know how to talk to you, they curse at you, you never get a thank you, constant tention!" ((in 13 reviews)); "Poor communication between supervisors and manager and even worst communication to house people." ((in 5 reviews)); "High Manager and Employee Turnover" ((in 3 reviews)); "No organized training for new employees." ((in 3 reviews))

What are the top reviewed Thompson Hotels locations?

New York , Chicago , Nashville , Hollywood , Seattle , Washington , Austin , Dallas , Los Angeles , Atlanta , Denver , Edison , Houston , San Antonio , Beverly Hills , Savannah , Hollywood, Los Angeles

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Thompson Hotels reviews

Amazing company and culture! - Anonymous employee Thompson Hotels Employee Review

5.0

Mar 22, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits Compensation Brand Environment Culture Management Staff Very close to bus lines High Occupancy so busy hotel Employee appreciation events Amazing annual Holiday Party! Great values

Cons

Very few to list as everything in this place is great. The parking is not attached to the hotel so you have to walk a block.

Thompson Hotels Response

Thank you for the kind words! We greatly appreciate your feedback regarding your time with Thompson Hotels. Our team members like you are what makes Thompson Hotels such a fantastic place to work. If you have any further feedback or ideas for improvement, we’d love to hear them! Please feel free to leave comments at any time at our 100% anonymous survey: https://www.surveymonkey.com/r/glassdoorreview. Thank you again for sharing!

Explore other reviews about Thompson Hotels

5.0

Sep 25, 2025

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Great benefits Nice building Nice people Good pay

Cons

Employees pay for their own parking downtown. The company offers a partial reimbursement but it does not fully offset the expense.

2.0

May 28, 2026

Manager

Recommend

CEO approval

Business Outlook

Pros

Hyatt has amazing benefits, far above what other hotels and brands offer.

Cons

There were numerous HR complaints made against leadership, yet meaningful action was not taken until months after my departure. The culture placed excessive demands on staff, leading to severe burnout and low morale, with little regard for the impact on employees. The property also has a reputation locally for high turnover and a decline in customer service once contracts are signed. I would strongly encourage candidates to carefully consider other hotel brands before accepting a role here.

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Jobs at Thompson Hotels

Overnight Houseperson

Housekeeper/Room Attendant

Houseperson- Housekeeping

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Amazing company and culture! - Anonymous employee Thompson Hotels Employee Review

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