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Thompson Hotels

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Creative company - Sales Thompson Hotels Employee Review

5.0
Jan 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The luxury of working for a botique brand is you are able to affect change. Senior leadership is very accessible- truly an open door policy.

Cons

The company is still young and in growth mode. Stronger SOP's would make the sales team more successful.

Explore other reviews about Thompson Hotels

5.0
Sep 25, 2025
Recommend
CEO approval
Business Outlook

Pros

Great benefits Nice building Nice people Good pay

Cons

Employees pay for their own parking downtown. The company offers a partial reimbursement but it does not fully offset the expense.

2.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Hyatt has amazing benefits, far above what other hotels and brands offer.

Cons

There were numerous HR complaints made against leadership, yet meaningful action was not taken until months after my departure. The culture placed excessive demands on staff, leading to severe burnout and low morale, with little regard for the impact on employees. The property also has a reputation locally for high turnover and a decline in customer service once contracts are signed. I would strongly encourage candidates to carefully consider other hotel brands before accepting a role here.

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