Used to be great - Sales Thomson Reuters Employee Review

Thank you for taking the time to provide feedback. We do acknowledge that change is hard and we have gone through a lot of change, but it is how we changed that we want to focus on. The changes we have made should enable our sales reps to have a much deeper relationship with our customers where the conversation is a strategic discussion about all their technology needs vs in the past our reps where just responsible for selling one product. We reorganized from a product-focused company to a customer-focused company so that our sales reps can provide our customers with one stop shopping. We are making massive investments in tools to enable us to go to market as a single organization by consolidating all of our customers on a single instance of Salesforce, providing a 360-degree view of the customer and improving customer insights. This investment will better arm our reps with all the customer information they need. And, we have dramatically reduced the management layers in our organization to empower decision making at the frontline. Concurrently, we have invested almost a billion dollars in acquiring new solutions to enable our sales reps to offer our customers a more complete offering. Our sales results show that our customers appreciated and endorse the changes. Yes, there is dynamic change going on but if people are interested in working in a fast-paced environment in a growing tech company we hope they consider Thomson Reuters.