Inside sales is a nightmare - Inside Sales Fit Representative Thomson Reuters Employee Review

3.0
Nov 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Benefits day one. Deluxe campus.

Cons

Inside sales is terrible, no training. It's turn and burn with the employees, don't even bond with anyone they are here today gone tomorrow. Every month 5-6 employees are walked out new hire tags are up within days. Manager micro manages you stops by your desk 2-3 times a day what do you have, forget it if you need help..schedule time with me then they don't show up. wasted time on your calendar. They don't treat their customers good, sales rep sells, then the account manager follows up with training etc..the account managers are so over worked they cant get to everyone. They are there to upsell and not help. The last week of the month is blacked out, no time off. The job dictates your time off.Territories aren't fair but quota is the same, who makes these numbers? No quota relief if you have government account during furlows. The quotos are written to go up every month December being the highest , why? to get rid of people. They don't care about you. Marketing and sales don't communicate. Workspace is an ergonomics nightmare, we have paper reems under computers and on the floor for our feet. Computer systems are a joke, so slow..Employees are packed in like sardines. No where go to but out the door. This is a dead end burn out job!!!

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5.0
Apr 10, 2026
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Pros

Great environment and people. Lots of overtime available and bonuses during busy season.

Cons

I really enjoyed this job so the only con I can think of is that it is seasonal.

3.0
Jul 6, 2026
Recommend
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Business Outlook

Pros

Plenty of wonderful benefits and the most competitive parental leave I have found in the US job market

Cons

Depending on the organization you work within, you could be working for leadership that expects sales reps to smooth over and fix every single mistake that is made. A lot of these mistakes are because they haven't yet recovered from acquiring new companies and they haven't absorbed CRMs and data correctly. There are many different teams to work with to get the simplest projects done. It feels like the companies values are really in place because they expect the employees to take responsibility for their lack of systems in place supporting them.

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