Pros
Tremendous people until you get above middle management. Flagship industry product of Westlaw that I am lucky to sell. Home office support is tremendous until you get above middle management. Opportunity to earn a very good living for 3-4 years. Great benefits and I love working from home. Great for self starters that don't need to be motivated. Training that you're provided is GREAT and always a chance to get more if you need help.
Cons
1) Sales force turns over every 4 years. That right there tells everyone with a brain that Thomson has a management problem. They are clueless when it comes to keeping great people because they are all eventually forced out due to the unrealistic quotas and the ridiculous focus on the short term. 2) Sales force has ZERO loyalty to the company because they know that it's short term job .. max 5-6 years if you're lucky, but more likely just a couple. This results in the reps managing their numbers and taking whatever shortcuts they can to meet quota. 3) Ridiculous systems that make for an unreal amount of non-selling busy work, lost productivity and tremendous resentment toward management. 4) C-level management is clueless when it comes to understanding the anger that lawyers and law firms have toward Thomson because of the perceived price gouging. This is a result of too many MBA's that don't have a clue in understanding the customer. I had a great customer tell me last week that the West Publishing brand has been 100% decimated by Thomson.