Abandon Ship - Technical Support Representative Thomson Reuters Employee Review

Great environment and people. Lots of overtime available and bonuses during busy season.

I really enjoyed this job so the only con I can think of is that it is seasonal.

Plenty of wonderful benefits and the most competitive parental leave I have found in the US job market

Depending on the organization you work within, you could be working for leadership that expects sales reps to smooth over and fix every single mistake that is made. A lot of these mistakes are because they haven't yet recovered from acquiring new companies and they haven't absorbed CRMs and data correctly. There are many different teams to work with to get the simplest projects done. It feels like the companies values are really in place because they expect the employees to take responsibility for their lack of systems in place supporting them.