A Company That Truly Cares - Anonymous employee Thrasher Employee Review

5.0
Oct 9, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have worked for Thrasher for over 10 years. I have had the opportunity in various roles to see the inside workings of the company and understand what drives it forward. Through all the years, the different things it has tried for employees and customers, and the decisions management has made, I understand that their hearts are motivated by what is best for the employee and the customer - sometimes to the company's detriment. When they make a change to hours, service, pay or anything like that, they labor over it to make sure it works best for all. I know it to be fact because I've been in on the conversations and I've seen it with my own eyes. I appreciate the transparency of Glassdoor and respect others' experiences and opinions on this page, but it has disheartened me to see some recent reviews. So, I felt compelled to write a review for the company that has treated me with fairness, respect, and honesty since I started. Thrasher gave me a chance when I didn't have a lot of choices and has helped developed me both personally and professionally. No company is perfect, but this one tries with everything it has to be a great place to work.

Cons

Thrasher has high expectations for its employees. I don't think that's a con because it calls you to a higher standard for yourself, but I could see some may not like that.

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Thrasher Response
8y
Thank you for your feedback. We strive to create an environment of openness and transparency for all our employees. While it is true, we are not perfect, we try our hardest to make decisions that are fair and what is best for our employees, and our customers and I am grateful that you have experienced that during your time here. While some of the posts below encourage us that we are going in the right direction, doing right by our employees and our customers, it is disappointing that we didn't have the same level of trust from some other past employees as we do with you. Over the past year, we have had to make some difficult decisions to let employees go from the company, and in those situations, we questioned the integrity of the employee. While we cannot share the reasons employees leave, we appreciate that you trust that leadership is making the right decision. Thank you for your commitment and loyalty to Thrasher.

Explore other reviews about Thrasher

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Thrasher for two years, and this company genuinely takes care of its team. This week is a perfect example. My wife is 9 months pregnant and we are planning a home delivery, so she could go into labor at any time. Normally my sales appointments can take me over an hour from home. But this week, the team adjusted my schedule so I would stay closer to home, and they even gave me the ability to help decide how my calendar was filled. That level of trust and support means a lot, especially in a sales role. It shows that the company values people, not just numbers. Leadership is responsive, understanding, and willing to step in when life happens.

Cons

The biggest challenge is drive time. It is not unusual to have an 8 AM appointment 90 minutes from home, then drive another 90 minutes to a second appointment that is also far from home. That can add up to around 4 to 5 hours of driving in a single day, and it can happen at least once a week, sometimes more.

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Thrasher Response
2mo
We’re grateful to hear that you’ve felt supported at Thrasher, especially during such an important time for you and your family. Flexibility and trust are values we work hard to uphold, and we’re glad that came through in your experience. We also appreciate your honest feedback around drive time and route density. Improving scheduling efficiency is an ongoing focus, and insights like yours help reinforce where it matters most. Thank you for being part of the team and for helping us continue to grow. -The Thrasher Team
1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hours are good with weekends off.

Cons

You are out a lot of money up front. You would need at least three months saved up before you start. Also it's hard to track your commissions. When you leave you will not get paid on anything that you sold if it installs after you leave. That's right they keep your money!!! Only a few people are making the money they talk about.

2
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Thrasher Response
2w
Thank you for your feedback. We’re glad you valued the consistent schedule and weekends off. We want to clarify that our compensation structure is designed to reward performance, and we continuously work to improve how clearly commissions, timelines, and expectations are communicated from day one. We recognize that the ramp-up period can feel challenging, and we’re focused on strengthening support and transparency throughout that process. We also take concerns about team support seriously and are actively working to ensure every employee feels guided and set up for success. We appreciate your input and wish you the best moving forward.
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