Best Place to Work for Company Culture - Customer Care Specialist Thrasher Employee Review

I’ve been with Thrasher for two years, and this company genuinely takes care of its team. This week is a perfect example. My wife is 9 months pregnant and we are planning a home delivery, so she could go into labor at any time. Normally my sales appointments can take me over an hour from home. But this week, the team adjusted my schedule so I would stay closer to home, and they even gave me the ability to help decide how my calendar was filled. That level of trust and support means a lot, especially in a sales role. It shows that the company values people, not just numbers. Leadership is responsive, understanding, and willing to step in when life happens.

The biggest challenge is drive time. It is not unusual to have an 8 AM appointment 90 minutes from home, then drive another 90 minutes to a second appointment that is also far from home. That can add up to around 4 to 5 hours of driving in a single day, and it can happen at least once a week, sometimes more.

Work hours are good with weekends off.

You are out a lot of money up front. You would need at least three months saved up before you start. Also it's hard to track your commissions. When you leave you will not get paid on anything that you sold if it installs after you leave. That's right they keep your money!!! Only a few people are making the money they talk about.