Pay - Service Technician Thrasher Employee Review

5.0
Feb 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Culture, Commision based position, company van and phone

Cons

Dealing with cranky customers is bulk of the job

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Thrasher Response
2y
Hi, thank you for your review. We appreciate your hard work and time spent at Thrasher. We are sorry to hear that you feel dealing with upset customers is the bulk of the job, we pride ourselves on having a 4.8 rating on Google from the homeowners we serve. We take great pride in making every customer happy and helping them protect their largest investment. Should you like to discuss any of this in more detail, feel free to reach out. Amanda, HR (402) 916-4206

Explore other reviews about Thrasher

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Thrasher for two years, and this company genuinely takes care of its team. This week is a perfect example. My wife is 9 months pregnant and we are planning a home delivery, so she could go into labor at any time. Normally my sales appointments can take me over an hour from home. But this week, the team adjusted my schedule so I would stay closer to home, and they even gave me the ability to help decide how my calendar was filled. That level of trust and support means a lot, especially in a sales role. It shows that the company values people, not just numbers. Leadership is responsive, understanding, and willing to step in when life happens.

Cons

The biggest challenge is drive time. It is not unusual to have an 8 AM appointment 90 minutes from home, then drive another 90 minutes to a second appointment that is also far from home. That can add up to around 4 to 5 hours of driving in a single day, and it can happen at least once a week, sometimes more.

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Thrasher Response
2mo
We’re grateful to hear that you’ve felt supported at Thrasher, especially during such an important time for you and your family. Flexibility and trust are values we work hard to uphold, and we’re glad that came through in your experience. We also appreciate your honest feedback around drive time and route density. Improving scheduling efficiency is an ongoing focus, and insights like yours help reinforce where it matters most. Thank you for being part of the team and for helping us continue to grow. -The Thrasher Team
1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hours are good with weekends off.

Cons

You are out a lot of money up front. You would need at least three months saved up before you start. Also it's hard to track your commissions. When you leave you will not get paid on anything that you sold if it installs after you leave. That's right they keep your money!!! Only a few people are making the money they talk about.

2
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Thrasher Response
3w
Thank you for your feedback. We’re glad you valued the consistent schedule and weekends off. We want to clarify that our compensation structure is designed to reward performance, and we continuously work to improve how clearly commissions, timelines, and expectations are communicated from day one. We recognize that the ramp-up period can feel challenging, and we’re focused on strengthening support and transparency throughout that process. We also take concerns about team support seriously and are actively working to ensure every employee feels guided and set up for success. We appreciate your input and wish you the best moving forward.
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