Worst place I’ve worked - turnover 80%!!!!! - System Design Specialist Thrasher Employee Review

1.0
Sep 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Co workers all feel miserable together about this place, so that’s team bonding? Scheduling and ‘leads’ are done for you, however scheduling gets paid per volume of appointments made. So 80% of your leads are a complete waste of time. Examples of my own: basement needed new foundation, water in back yard, toilet flooded x4, wanted to lift home, trailer home wanted better insulation.

Cons

Ever wanted to know what a bad used car dealership feels like? Work here, it’s basically tricking home owners into doing work they don’t really need. If you sell only what the home owner really needs you can’t last. The ‘culture’ here is so toxic that they need to continue to tell you how great it is every Monday to try and keep you motivated for one more week. They sell you on the idea of making 150k/yr when it’s only possible by tricking clueless people they need work to be done that’s most often unnecessary.

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Thrasher Response
1y
Thank you for taking the time to share your feedback. At Thrasher, we strive to create an environment where our team members feel supported. We recognize that turnover can be a challenge, and we're continually working to improve employee retention through ongoing training, development opportunities, and ensuring leadership is aligned with our values of integrity, teamwork, and respect. We’re also committed to providing clear communication on earning potential and the expectations that come with it. While some of the issues you mention in lead generation and scheduling are concerning, we have processes in place aimed at improving the quality of leads and customer engagement. We believe that homeowners should recieve a full inspection and diagnosis of their issues vs. getting a quote over the phone, therefore, we don't know what issues their home might present until we are there. Our job is to treat every customer equally and fairly in our scheduling process, knowing that each appointment is very different when we get there. We believe in offering homeowners solutions that address real concerns with their homes, and we take any feedback regarding our sales process very seriously. It's important to us that our team is aligned with our mission of providing real value to customers through honest recommendations. We’re committed to fostering an open, supportive work culture, and if you'd like to discuss your experience further or provide more detailed feedback, we'd love to hear from you. Please reach out to us directly at 402-819-2466.

Explore other reviews about Thrasher

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Thrasher for two years, and this company genuinely takes care of its team. This week is a perfect example. My wife is 9 months pregnant and we are planning a home delivery, so she could go into labor at any time. Normally my sales appointments can take me over an hour from home. But this week, the team adjusted my schedule so I would stay closer to home, and they even gave me the ability to help decide how my calendar was filled. That level of trust and support means a lot, especially in a sales role. It shows that the company values people, not just numbers. Leadership is responsive, understanding, and willing to step in when life happens.

Cons

The biggest challenge is drive time. It is not unusual to have an 8 AM appointment 90 minutes from home, then drive another 90 minutes to a second appointment that is also far from home. That can add up to around 4 to 5 hours of driving in a single day, and it can happen at least once a week, sometimes more.

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Thrasher Response
2mo
We’re grateful to hear that you’ve felt supported at Thrasher, especially during such an important time for you and your family. Flexibility and trust are values we work hard to uphold, and we’re glad that came through in your experience. We also appreciate your honest feedback around drive time and route density. Improving scheduling efficiency is an ongoing focus, and insights like yours help reinforce where it matters most. Thank you for being part of the team and for helping us continue to grow. -The Thrasher Team
1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hours are good with weekends off.

Cons

You are out a lot of money up front. You would need at least three months saved up before you start. Also it's hard to track your commissions. When you leave you will not get paid on anything that you sold if it installs after you leave. That's right they keep your money!!! Only a few people are making the money they talk about.

2
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Thrasher Response
3w
Thank you for your feedback. We’re glad you valued the consistent schedule and weekends off. We want to clarify that our compensation structure is designed to reward performance, and we continuously work to improve how clearly commissions, timelines, and expectations are communicated from day one. We recognize that the ramp-up period can feel challenging, and we’re focused on strengthening support and transparency throughout that process. We also take concerns about team support seriously and are actively working to ensure every employee feels guided and set up for success. We appreciate your input and wish you the best moving forward.
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