Unprofessional, Chaotic, Inefficient With Massive Turnover. - Systems Design Specialist Thrasher Employee Review

1.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Gas Reimbursement, is the only pro.

Cons

Training was contradictary. You make a paltry amount in training, and the training pay ended prior to the end of mandatory traing. We went through training a few times and went on more than a dozen ride-along, all of which contradicting each other. Then we had to drive out NE, for more training, which contradicted the training we sat through first. Forced to share a room with someone who snored louder than could be drowned out with earplugs. The training was only effective in removing confidence. Those at the coporate training, who should be expected to set an example, wouldn't stop with loud and disrespectful side conversations. You soon find that unless your nose is pretty deep up there, the company doesn't treat you with any respect. It is truly a juvenile boys club filled with unjustifiable massive egos. The weekly meetings are pointless, only serving as a dismall lecture about not making numbers. Promotions were thrust upon unprepared people, shortening the careers of those promoted. They were used as scapegoats by the company for not making unachieveable sales numbers During the initial interviews they talk so big about making a huge amount of money, only to find out by the published sales numbers, no one in the state makes anything close to those numbers. I retain proof. They entice you to leave decent paying jobs, are dishonest about having ridiculously high turnover and don't know their rear ends from their elbows. Even worse, they hire a bunch of people to get through summer appointments, lay out a process promising help to learn, but then argue with each other on what they are supposed to be advising. The few guys that have been there then contradict the trainers. Then comes the practice of letting people go, just before they get paid on a job. It cuts commission from around 10% to 3% then they supplement the favored few with jobs you have sold to claim making your numbers is even possible. They will send someone 40 miles to a location that is 5 miles from another worker and send them to where you live. My closing rate fell after I was bullied, and it's that behavior that adds to an already atrocious amount of turnover. If you are hard up and need a job, at least record the interview, keep all copies of sales numbers or take a picture of the Monday numbers. DO NOT LET THEM GET AWAY WITH ANYTHING! Note: Even though the people I critisized, prior to editing this review, are pictured and listed as the face of the local market, I was restricted from even alluding to them. The CEO has no conscience and only cares about money, Any care for customers has been long abandoned and the company has no remaining soul.

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Thrasher Response
11mo
We’re really sorry to hear that this was your experience — and even more sorry that you left feeling let down by a company that strives to be different. It’s clear from your feedback that there were breakdowns in communication, consistency, and support, and we take that seriously. Sales at Thrasher is a complex, high-performance role, and we know we have to get the training and expectations right — not just once, but over time. While many have found long-term success here, we fully acknowledge the process didn’t work for you. That’s on us to keep improving. Your passion for fairness, clarity, and follow-through is loud and clear. While we may not agree with everything stated, we do agree that our people deserve to be heard, supported, and set up to succeed — and we’ll continue working to ensure that’s true for every teammate, in every market. We wish you the best going forward, and we appreciate the honesty.

Explore other reviews about Thrasher

5.0
Mar 20, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve been with Thrasher for two years, and this company genuinely takes care of its team. This week is a perfect example. My wife is 9 months pregnant and we are planning a home delivery, so she could go into labor at any time. Normally my sales appointments can take me over an hour from home. But this week, the team adjusted my schedule so I would stay closer to home, and they even gave me the ability to help decide how my calendar was filled. That level of trust and support means a lot, especially in a sales role. It shows that the company values people, not just numbers. Leadership is responsive, understanding, and willing to step in when life happens.

Cons

The biggest challenge is drive time. It is not unusual to have an 8 AM appointment 90 minutes from home, then drive another 90 minutes to a second appointment that is also far from home. That can add up to around 4 to 5 hours of driving in a single day, and it can happen at least once a week, sometimes more.

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Thrasher Response
2mo
We’re grateful to hear that you’ve felt supported at Thrasher, especially during such an important time for you and your family. Flexibility and trust are values we work hard to uphold, and we’re glad that came through in your experience. We also appreciate your honest feedback around drive time and route density. Improving scheduling efficiency is an ongoing focus, and insights like yours help reinforce where it matters most. Thank you for being part of the team and for helping us continue to grow. -The Thrasher Team
1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work hours are good with weekends off.

Cons

You are out a lot of money up front. You would need at least three months saved up before you start. Also it's hard to track your commissions. When you leave you will not get paid on anything that you sold if it installs after you leave. That's right they keep your money!!! Only a few people are making the money they talk about.

2
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Thrasher Response
2w
Thank you for your feedback. We’re glad you valued the consistent schedule and weekends off. We want to clarify that our compensation structure is designed to reward performance, and we continuously work to improve how clearly commissions, timelines, and expectations are communicated from day one. We recognize that the ramp-up period can feel challenging, and we’re focused on strengthening support and transparency throughout that process. We also take concerns about team support seriously and are actively working to ensure every employee feels guided and set up for success. We appreciate your input and wish you the best moving forward.
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