Rampant favoritism - Customer Success Thru Employee Review

2.0
Oct 15, 2021
Recommend
CEO approval
Business Outlook

Pros

The location was perfect for me because it was too close to where I live. The pay and benefits were also decent.

Cons

I didn't like how they favored few people over other performance employees. I was unfortunately not one of the lucky ones so I had to work twice as hard so my efforts would be seen and recognized but to no avail. That made me lose interest and motivation to continue striving.

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Thru Response
3y
Seems we had a problem and maybe we solved it. How about you come and discuss this with the CEO?

Explore other reviews about Thru

5.0
May 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Working remotely is great, and coworkers are great

Cons

understaffed and lots of meetings

1.0
Oct 4, 2013
Recommend
CEO approval
Business Outlook

Pros

There are slim to none.

Cons

The company does not seem to be doing well on many levels. They seem to have few clients and they bring nothing new to the table compared to their competitors. Employees there complain and are disgruntled. Management has no time to address their issues. They favor employees based on work that is required for the company to operate. Management is also very young and extremely inexperienced not only about the industry but also managing employees. They are in way over their heads. Any qualified employee there is put in their place. There is little leadership or guidance in work. Tasks change on the fly and there is no set job description. The job description is nothing like the work you will do, since they require you to "be flexible" and you may end up making nothing but PowerPoint slides even with a graduate degree. They will entice you with growth and opportunity and if they don't like you, they will not hesitate to cut you. You will have wasted time doing and learning nothing.

7
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