3.0
Apr 29, 2011
Current employee
Parsippany, NJ
Recommend
CEO approval
Business Outlook
Pros
The prestigious name, bragging rights to friends and family that you work for them, good employee discounts and employee store, informational programs and seminars, good location and nice building.
Cons
It is a strict and stuffy environment. Time clock used, must be at your desk and available on the phones at all times, constantly watched by managers, calls recorded for quality monitoring. Considering this is the first line of contact with customers, you would think they'd want to improve morale.