Pros
The pros: I was at the Landmark location since the building reopened. And I can count on my hand the pros of working there. 1. I’ve built relationships in that place that are unforgettable. Very glad for the people that I’ll keep in my life after leaving. 2. When the store and yourself hit the monthly goal, ooooweee the check look good. 3. Discount. Honestly wouldn’t want to pay retail for most of the things in there. Shoutout to the operations teams and especially the merch teams.
Cons
MAN THERE ARE SO MANY CONS IT’S CRAZY. First off, if you aren’t White, Asian, Gay, or a combination of any of those then good luck. Prepare to play a game of politics that’ll really leave you scratching your head. The place goes through so many changes that don’t actually benefit any body; if anything they cause more of a headache. I went through leg 5 different team managers in my 2 years and 4 months there, over 100+ people have either quit or have been fired. It tells you a lot about the environment and how utterly toxic it is. You’re simply a number on their board. As long as you make your numbers managers would look at you like a star, but the moment you’re in a funk, prepare for them to treat you a bit differently. As a client advisor it really felt as if there was no room for growth. The store is too big, you’re rotating managers like a sports draft, there’s no room to actually develop and truly develop a relationship to help grow a client advisor, unless you’re one to constantly hit your numbers, then favorites are played. Not with every manager but a good amount. You’re constantly given list of clients to reach out to but due to the landmarks location most of the clients are from out of town, so you’re stuck cycling through several list all to reach out to people who will never return again and if they do Most of the time it wouldn’t be for several months to a year. They don’t respond to the initial message so if they do return, they won’t even remember you. The landmark doesn’t give time and opportunity to its CA’s more so their newer hires to fully develop a client book. They don’t give to truly develop relationships with clients because you have certain numbers to hit and if those numbers aren’t made in the first serval months you’re let go or given warnings. It causes massive stress and doubt in the client advisors which doesn’t lead to a healthy work environment. In a large competitive space like that, there should also be PROPER TRAINING!!!!!! They got people hitting the floors solely after a week of training, barely knowing anything selling product. This causes the floors and under stock to constantly being a mess, which then leads to a delay in what the back of house team needs to do because their constantly fixing client advisor mistakes.
