Honestly I would stay far far away from this place. - Customer Service Representative TileBar Employee Review

1.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

The employees (outside of management) are truly some of the kindest people you’ll will ever have the pleasure of working with. The culture and community is unmatched.

Cons

1. Despite what they tell you, there is absolutely zero room for growth. 2. They will do their absolute best to take advantage of you for the “sake of the team”, don’t fall for it. 3. For the amount of work they throw on your plate, the pay is not worth it and a raise would most likely be out of the question. 4. When you finally have had enough with being over worked and undervalued they will start to write you up when speak up. Be careful 5. If you have to work in the Inwood office there is zero parking ever. All in all I would refrain for working here, I wasted a year of my time for nothing.

avatar
TileBar Response
1y
Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience during your time at TileBar and appreciate you bringing these concerns to our attention. Your insights are valuable in helping us understand our strengths and areas for improvement. We are glad to hear that you appreciated the supportive nature of your colleagues and the positive aspects of our work culture. However, we regret that other aspects of your experience did not meet your expectations. We believe some of the comments may not fully reflect our practices, so we’d like to address the specific issues you raised: 1. Growth Opportunities: This year alone, TileBar has facilitated 15 promotions across the organization, reflecting our commitment to career development and advancement. 2. Workload and Compensation: We have an Annual Salary Review and Bonus Program designed to recognize and reward employees for their hard work and contributions throughout the year. We take your feedback about management seriously, as we are committed to maintaining a supportive and positive work environment. To ensure our managers are equipped to effectively support and engage with their teams, we have invested in comprehensive leadership training programs. Additionally, Tilebar enforces a zero-tolerance policy for retaliation. If an employee reported retaliation to HR for raising concerns, we would conduct a thorough investigation and work closely with the Executive Leadership Team to address the issue promptly and appropriately. We also recognize the parking challenges at our Inwood, NY corporate office and are always looking for ways to improve this issue. Thank you again for your insights. We wish you all the best in your future endeavors.

Explore other reviews about TileBar

5.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great growth as a company, good leadership, continued investment in growth

Cons

Benefits could be better, higher OOP

avatar
TileBar Response
5d
Thank you for taking the time to share your feedback and for being part of the TileBar team. We're pleased to hear that you've had a positive experience with our company's growth, leadership, and continued investment in the business. We also appreciate your feedback regarding our benefits. We recognize that a competitive benefits program is an important part of the employee experience, and we are committed to continually evaluating our offerings as part of our annual benefits review process, taking into account employee feedback, market trends, and the evolving needs of our workforce. Thank you again for your thoughtful feedback and for contributing to TileBar's continued success.
5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

People are kind. Onboarding is very helpful

Cons

Can’t think of any at the moment.

avatar
TileBar Response
1mo
Thank you for sharing your experience and for being part of the TileBar team. We're delighted to hear that you've found our people to be kind and supportive and that your onboarding experience helped set you up for success. Creating a welcoming environment where employees feel supported from day one is important to us, and we're glad that has been reflected in your experience. We also appreciate your encouraging feedback to continue investing in what makes TileBar a great place to work. Thank you for your contributions, and we look forward to your continued success with TileBar.
See reviews by: Helpful|Rating|Date|All