Definitely not the best company, probably not the worst - Co-Manager Tillys Employee Review

2.0
Oct 24, 2018
Recommend
CEO approval
Business Outlook

Pros

Enjoyable atmosphere that the management team created. Decent amount of leeway on who gets hired in the store. Some leeway about merchandising layout of the store.

Cons

Customer service/corporate overrode management decisions on handling in-store issues which caused image issues within the store. Had to scratch and claw for a decent wage. Management pay hasn't been adjusted even though CA minimum wage has gone up $4/hr over the last 2 years. Anyone above an SM role will seemingly never listen to anything you have to say, even if the opinions/suggestions are valid. Good luck getting time off; lean management hiring = no PTO longer than a few days unless you convince someone from another store to help. Also, enjoy coupons that either don't work or are resent to customers meaning you have to do damage control with clientele. Be prepared for LP to blame every shrink issue on you even though CA state law says you can't lay hands on shoplifters. Finally, enjoy a ridiculously high level of employee churn.

Explore other reviews about Tillys

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely work environment, great staff

Cons

Busy back to school season, although that's entirely to be expected. Never had a bad experience

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Enjoyed working with teens/young adults and building them up into the workforce/ teaching them responsibilities -Policies were awesome, but not always backed by upper management - Always pushing you to be better

Cons

- Upper management did not have equal expectations of stores/ lacked clear communication -PAY, they will pay someone who is hired external far more then they ever will an internal. Doesn’t matter how long you’re there. I was trained from a seasonal, all the way up and made far less than newer peers. They do not see as much value in internals which is so unfortunate for them. Did my 8 years and have a lot of resentment over this.

See reviews by: Helpful|Rating|Date|All