It was a typical retail job - Customer Service Tillys Employee Review

3.0
Feb 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Tilly's gave their workers a lot of hours during summer. Since it was summer, I was working 20+ hours a week for 4 months. Fast-paced environment, never a dull moment on the job.

Cons

The managers were not always helpful. Being a retail position, one can expect to come across shop lifters and/or rude customers.

Explore other reviews about Tillys

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely work environment, great staff

Cons

Busy back to school season, although that's entirely to be expected. Never had a bad experience

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Enjoyed working with teens/young adults and building them up into the workforce/ teaching them responsibilities -Policies were awesome, but not always backed by upper management - Always pushing you to be better

Cons

- Upper management did not have equal expectations of stores/ lacked clear communication -PAY, they will pay someone who is hired external far more then they ever will an internal. Doesn’t matter how long you’re there. I was trained from a seasonal, all the way up and made far less than newer peers. They do not see as much value in internals which is so unfortunate for them. Did my 8 years and have a lot of resentment over this.

See reviews by: Helpful|Rating|Date|All