Horrible Job with Some minor positives - Sales Associate Tillys Employee Review

2.0
Sep 16, 2013
Recommend
CEO approval
Business Outlook

Pros

-Great co workers -Good clothes -Fun environment

Cons

-Employee discount is only 20% -Horrible Pay -High turnover - Very hard to move up from Sales Associate( I tried to become lead sales for a year with nothing but empty promises) -Management expects you to connect and build an outfit with each customer that walks in the door.(This is near impossible as 1/2 the customers shop to themselves) -Sales goals are supposed to reflect the amount of hours you receive but is never actually factored in the schedule these goals are only in place to put pressure on you to sell more. -Erratic Hours -The store is usually understaffed to save money on hours -Call in shifts -Disorganized Management -The amount of workload that is expected to get done when you are supposed to 100% focused on the customer. -Cramming promotions down customers throats - Having the the right managers will make or break your experience here

Explore other reviews about Tillys

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Lovely work environment, great staff

Cons

Busy back to school season, although that's entirely to be expected. Never had a bad experience

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Enjoyed working with teens/young adults and building them up into the workforce/ teaching them responsibilities -Policies were awesome, but not always backed by upper management - Always pushing you to be better

Cons

- Upper management did not have equal expectations of stores/ lacked clear communication -PAY, they will pay someone who is hired external far more then they ever will an internal. Doesn’t matter how long you’re there. I was trained from a seasonal, all the way up and made far less than newer peers. They do not see as much value in internals which is so unfortunate for them. Did my 8 years and have a lot of resentment over this.

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