Online/phone CSR at headquarters - Customer Service Representative Tillys Employee Review

Lovely work environment, great staff

Busy back to school season, although that's entirely to be expected. Never had a bad experience

- Enjoyed working with teens/young adults and building them up into the workforce/ teaching them responsibilities -Policies were awesome, but not always backed by upper management - Always pushing you to be better

- Upper management did not have equal expectations of stores/ lacked clear communication -PAY, they will pay someone who is hired external far more then they ever will an internal. Doesn’t matter how long you’re there. I was trained from a seasonal, all the way up and made far less than newer peers. They do not see as much value in internals which is so unfortunate for them. Did my 8 years and have a lot of resentment over this.