Poor culture - Customer Service Timken Employee Review

Users say... "The pay is good for entry" "Good work life balance and can enjoy while working" "The people I worked with are great" "Good benefits and they try to treat customers very ethically." "good culture and people support" 

Users say... "poor management, they are not listening to the employees when they make suggestion on better ways to improve the way the do their jobs.they" "New employees are met with suspicion by existing employees who survived several recent massive layoffs." "Not sure if upper management will ever come out of glass bubble and recognize all employees are part of the same team." "Senior Leadership is poor." "Long hours working inside in a cubicle"