Stay away! - Alliance Manager Tipalti Employee Review

1.0
Apr 20, 2023
Recommend
CEO approval
Business Outlook

Pros

None, really, there is nothing good to say.

Cons

Leadership: The leadership team, from C-level executives to department directors and managers, does not know how to value employees. Managers only manage people here; they do not do any other actual work besides managing people. Managers of alliances do not manage partners. They do not have real management experience and do not care about anyone but themselves and their best friends. They promote those who are aggressive, fake, and lie to their customers and partners just so they can get sales. These same people backstab their coworkers. The company has lost many good people due to poor management and layoffs. More people are going to leave in the next 12 months. If Tipalti wants to save some real money, they should fire all the people managers. They are useless. Culture: Everything is about money. Employee loyalty and satisfaction are probably at the lowest point ever right now. They do not care if the quota they give you is unattainable. They make you sell an undesirable, unfinished product to your partners and customers. How can you make that happen? You have to lie. They do not care about your long-term career, credibility, or reputation. Diversity: What diversity? The company has offices in the most diverse cities in the world, and yet you predominantly see white employees. I have encountered several occasions where people were being yelled at or treated like assistants when they were not. No consequences ever happened to those aggressors. An internal employee was interviewing for a manager role, and when asked a behavioral question about an assumed situation, this employee straight out dismissed someone else's work on the same team to the interviewers, when he never even bothered to speak with this other person or learn about their work. Not to mention, the way he answers other questions really makes you wonder how he got this job in the first place. It is super unprofessional and discriminatory. Moreover, the bias and racism towards minorities are never addressed. There is no inclusive culture in the company. They act like they care, but never do anything when you give suggestions. The worst part is they do not think they did anything wrong. It is absolutely disgusting! Compensation: Glassdoor salary is not reliable. Depending on your location, the salary reflects how much the employees should be getting paid. But in reality, the salaries are much lower than what is shown here. They did a survey for all their employees to share feedback, and most people asked for higher pay because it is on the lower end of the entire tech industry. They did not even bother to address it during the all-hands meeting when they were providing responses and actions to the survey. Not one word. By the way, if you see only very short reviews saying this company is great and pays well, they are all fake reviews. They probably created some Glassdoor accounts just so they could post those 5-star fake reviews to boost the score on here. There is so much more to say about this company, but I am tired. I am glad that I got out of this toxic environment.

Explore other reviews about Tipalti

5.0
May 10, 2025
Recommend
CEO approval
Business Outlook

Pros

Great job to start with

Cons

Low salary for the job

2.0
Feb 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people. My direct manager was excellent and very supportive. Free lunch when in office. Health benefits are okay.

Cons

There have been numerous layoffs, and overall it feels incredibly unstable. The product has a lot of issues, which makes the onboarding role much harder than it needs to be. When deadlines are missed, leadership tends to blame the onboarding team, even when you’re doing everything you’re supposed to and the challenges are outside your control. It doesn't help that the Product has a lot of issues, and leadership will push on us to sell on more product features, that will make implementation even longer and the features are not ready to be used by customers. Sales regularly overpromises to customers, then avoids accountability when those expectations can’t realistically be met. Most process changes seem to benefit Sales while making onboarding even more difficult. Pay is below industry standard, and as a result, many of the strong employees don’t stick around for long. While my coworkers are great, it seemed like everyone was miserable. Always complaining about customers, leadership, turnover, layoffs, low pay, and questionable policies. It's not a healthy work environment, and leadership needs to introduce changes immediately if they want to attract and retain talent. Performance is heavily data-driven, which isn’t inherently a bad thing. However, evaluations tend to focus too narrowly on metrics like average implementation time, without fully considering the many factors outside an employee’s control that impact results. As a result, overall performance and contributions don’t always feel fairly assessed.

3
See reviews by: Helpful|Rating|Date|All