Pros
The one bright spot during my time at Tipalti was the Plano office culture. The office manager there went above and beyond to cultivate a safe, welcoming environment. Thanks to their efforts, the space felt like a refuge—where people were seen, supported, and encouraged to show up as their full, authentic selves. That community kept me grounded during an otherwise challenging experience. I also appreciated the marketing team’s efforts to recognize their own. They made a consistent effort to celebrate wins across the department through monthly awards, and I was honored to be a recipient. That kind of acknowledgment made a meaningful difference.
Cons
Tipalti struggles with alignment across senior leadership. Cross-functional collaboration was often disjointed, making it difficult to execute even basic initiatives. Accountability was minimal. Attempts to clarify responsibilities or address discrepancies were met with deflection and gaslighting. Leadership culture left much to be desired. Despite being a high performer who received internal recognition, my departure was met with complete silence from senior leadership. One senior marketing leader even unfollowed me on LinkedIn—a petty gesture that spoke volumes about the lack of emotional intelligence and genuine appreciation for talent and impact. More troubling were repeated instances of unprofessional behavior from Director-level leaders. When I raised these issues to senior leadership, they were consistently brushed off with responses like, “Yes, we’re aware—it’s a known issue we’re coaching on.” In other words, toxic behavior was tolerated as long as it came from someone with the right title. There was also an unsettling lack of openness when it came to global humanitarian issues. I encountered troubling commentary that justified current global atrocities from some employees. Layoffs were handled without transparency or compassion, with roles quietly outsourced in cost-cutting moves. Despite leaning heavily on international talent, there was no meaningful effort to create space or community for them, as they were considered "contractors and not part of the company". There was also a lack of trust, autonomy, and benefits were incredibly minimal compared to other organizations. Unfortunately, I cannot recommend Tipalti as suitable workplace. I sincerely hope the employees still there—especially those early in their careers—find the support and leadership they deserve elsewhere. As for Tipalti, I hope leadership takes the feedback left seriously and makes changes from the top down to salvage the good talent they luckily still have.