Avoid at all costs - Sales Toast Inc Employee Review

1.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

None as of 2026, use to be a great place to work.

Cons

There has been a noticeable pattern of pattern of experienced, tenured reps exiting at a rapid pace, Constant structural changes, shifting comp plans, an evolving expectations create instability. Performance standards continue to rise while territories continue to shrink and market conditions continually become more challenging. Not enough business to go around so rep and different teams are fighting over business. Quota attainment is at an all-time low and competition is tougher than ever. Sales teams recycle every year now, solid reps are fired because territory can't handle quota and new reps come in then are pushed out as soon as they are fully ramped. IF YOU ARE CONSIDERING JOINING AS A SALES REP, HIGHLY RECOMMEND YOU LOOK SOMEWHERE ELSE. THE OTE ON LINKEDIN IS NO LONGER EVEN CLOSE TO WHAT YOU WILL MAKE. Leadership is atrocious and mid level management is even worse. UNLESS YOU ARE COMFORTABLE OPERATING IN A HIGHLY VOLATILE SALES ENVIRONMENT WITH LIMITED LONG-TERM SECURITY, THIS IS NOT A COMPANY I WOULD RECOMMEND JOINING AT THIS TIME.

Explore other reviews about Toast Inc

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

Cons

Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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Toast Inc Response
1w
We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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