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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Great company, purposeful work - Anonymous employee Toast Inc Employee Review

      5.0
      Feb 28, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's so amazing, I have never experienced a work environment quite like this one. The standards and expectations are high but the atmosphere is encouraging and team-oriented. Work life balance exists and is encouraged. I feel trusted and therefore respected. The interview process is intense, but purposeful - because it is rigorous the people are really top notch. The company is invested in building the People & Culture team which is so important as we grow. The perks are pretty sweet and it seems like they are always thinking about how to be inclusive and how to make benefits better.

      Cons

      Things are moving very quickly and if you are used to slower corporate pace it might not be a good fit. Our clients are very very important to us, and being restaurants and the hospitality industry, they can be demanding. It's rewarding but can also be challenging!

      avatar
      Toast Inc Response
      9y
      Thank you for this review! A lot of the pros you mention are things we are working on, prioritizing and caring about - so it’s great to hear that you feel them to be true. Keep the feedback coming. Elizabeth Jalbert, Director of People and Culture

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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