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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      Victim of our own success - Anonymous employee Toast Inc Employee Review

      4.0
      Apr 26, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great People. Absolutely top notch hiring practices, from the top to the bottom. Everyone that I work with is a high performer, who cares about what their doing and more importantly, how they do it.

      Cons

      little unfocused on priorities. Part of this comes from the fact that they're growing like a rocket. So many new people each week, with so many new and challenging projects mean that a lot of time you have to ask 3-4 people to find out who you need to talk to to move a project forward.

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

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      Toast Inc Response
      1w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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