Toast is the place to be if you want to truly love coming to work every day. - Anonymous employee Toast Inc Employee Review

5.0
Jan 21, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing start-up culture. Eclectic group of people that all have something to bring to the table. Work life balance is very much encouraged with unlimited PTO and wellness benefits - Toast really cares about the well being of its employees. The (Omaha) office is beautiful AND environmentally friendly (we compost!), which makes it really easy to be there for 8 hours a day.

Cons

With Toast’s incredible growth, there are a lot of growing pains/systems changing rapidly. Definitely not the type of workplace for someone who is adverse to change and can’t go with the flow.

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Toast Inc Response
7y
I love everything about this review, especially what you shared about everyone having something unique to bring to the table. I think that's my favorite part of working at Toast- getting to collaborate with such an eclectic and talented group of people. Thank you for sharing! - Jackie Steele, Sr. Director, People & Culture

Explore other reviews about Toast Inc

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.

Cons

Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

Cons

-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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