Feb 16, 2019
Toast Inc Response
7yThank you for sharing this feedback! I appreciate all that you do for both our team and our customers! - Herb Dilema, Director, Customer Support
Explore other reviews about Toast Inc
5.0
Jun 10, 2026
Current employee, more than 1 year
Boston, MA
Recommend
CEO approval
Business Outlook
Pros
Fantastic company culture and excellent, full support from a highly collaborative cross-functional team that genuinely wants to see enterprise deals succeed. Overall, it is well inclusive and supportive company culture.
Cons
Rapidly changing product landscape can occasionally make cross-functional alignment a bit complex.
4.0
Jun 8, 2026
Former employee, more than 8 years
Boston, MA
Recommend
CEO approval
Business Outlook
Pros
-Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it
Cons
-Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams