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      Toast Inc

      Engaged Employer

      Toast Inc reviews

      So-So - Account Executive Toast Inc Employee Review

      3.0
      Aug 6, 2019
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Flexible but long hours -easy to get PTO -create own schedule and tactics

      Cons

      -no diversity (everyone is white) -management has a severe lack of experience with the product and most mangers never worked in lower level roles for this company (or others) -they are moving too quickly to keep quality in check

      avatar
      Toast Inc Response
      6y
      Thank you for this candid feedback. As we scale the sales org, we are always looking to strike a balance between growing our customer base and developing our teams. That’s why we’ve been putting a heavy emphasis on expanding our sales enablement and leadership development functions. Please continue to share this feedback through our weekly pulse surveying tool and don’t hesitate to reach out to me directly as well. I want to ensure that everyone feels like their voice is being heard. - Jonathan Vassil, SVP Sales

      Explore other reviews about Toast Inc

      5.0
      May 28, 2026
      Customer care specialist ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible hybrid work, great culture working for the company, benefits and pay is pretty good as well

      Cons

      Can feel hard to move within the company as opportunities don't open up often for specialist to move upwards

      avatar
      Toast Inc Response
      2w
      We appreciate you sharing a candid review with us. We’re delighted that the culture and benefits are resonating with you. We'd recommend reaching out to your People Success Partner to discuss your feedback further.
      4.0
      Jun 8, 2026
      Sales manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Strong pay (if you hit your numbers) -Ambitious goals that challenge you -Competitive landscape that will force you to get better beyond exclusively selling -Founders still very involved and very visible to the company and employees -Team cultures are always strong -For sales, you always get in touch with prospects, which is an underrated pro -When leadership promotes internal mobility and career development they mean it and support it

      Cons

      -Numerous Sales teams that share the same markets/TAMs. Customers and prospects get exhausted of outreach - Since going public, the goal posts keep moving forward even if 60% of the org hit goal. -A number of core leaders have left, new ones still learning the ropes which was hindering the orgs and teams

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